Blackboard acquired WebCT in year 2006. There are a lot of changes made soon after the merger. The product WebCT Campus Edition was renamed to Blackboard Learning System CE. A number of senior engineers from WebCT left. The support model was changed. But the main issue is the lack of good and timely technical support, and this have caused us a lot of struggle to support the product day to day.
But our spirits remain strong. We, the same group who presented last year, met again and co-presented "A Year Later : Looking Back and Moving Forward" in the BbWorld '07 Conference. Here are the slides from our university: